TERMS AND CONDITIONS OF SERVICE

Last updated: June 10, 2026

These Terms and Conditions govern the purchase and use of travel services offered by Juan Carlos Montero Fernandez, trading as NOMO (“NOMO”, “we”, “us”, or “our”) through nomotravels.com.

By completing a booking, paying a deposit, or participating in a trip arranged by NOMO, you agree to these Terms in full.

1. About Us

NOMO provides curated travel experiences, booking coordination, and related travel services through nomotravels.com.

For any enquiries, please contact:

📧 operations@nomotravels.com
📞 +34 684 166 674

2. Nature of the Services

NOMO offers travel-related services, including itineraries, accommodation arrangements, transport arrangements, activities, group trips, and related travel support.

Some services may be provided by independent third-party suppliers such as hotels, transport companies, guides, attractions, or destination partners.

3. Booking and Payment

All bookings are subject to availability.

A booking is only confirmed once:

• the required payment or deposit has been received; and
• NOMO has issued written confirmation of the booking.

Prices shown at checkout or in the invoice may change before confirmation.

4. Cancellations and Refunds

Cancellations, refunds, and changes are governed by our Cancellation, Changes and Refund Policy.

By completing a booking, the customer acknowledges that cancellation charges may apply once a booking has been confirmed.

5. Changes to Bookings

Any request to modify dates, names, rooming, destination, itinerary, or other booking details:

• must be submitted in writing in advance;
• is not guaranteed;
• is subject to availability; and
• may involve administrative fees, supplier fees, or price differences.

NOMO reserves the right to decline any change that is not reasonably possible.

6. Customer Responsibilities

Customers are responsible for:

• providing accurate booking information;
• holding valid passports and required travel documents;
• meeting visa, immigration, health, and entry requirements;
• obtaining suitable travel insurance unless expressly included;
• following all instructions provided before and during the trip; and
• arriving at all meeting points, departures, and check-ins on time.

NOMO shall not be responsible for delays, missed services, or additional costs caused by the traveller’s lateness or failure to follow instructions.

7. Participant Conduct

Participants are expected to behave respectfully, lawfully, and responsibly at all times.

NOMO reserves the right to refuse participation or remove any traveller from all or part of the trip, without refund for unused services, if their behaviour is considered:

• violent, aggressive, threatening, abusive, or harassing;
• discriminatory or offensive;
• dangerous, reckless, or seriously disruptive;
• connected to illegal drug use or prohibited substances;
• damaging to property; or
• likely to place other travellers, staff, suppliers, or the trip at risk.

If a participant is removed due to misconduct:

• no refund will be issued for unused services;
• any additional costs will be the responsibility of the participant; and
• NOMO may refuse future bookings from that participant.

8. Itinerary Changes

NOMO reserves the right to make reasonable changes to routes, timings, hotels, transport, activities, meeting points, or the order of the itinerary where necessary for operational, safety, legal, weather-related, traffic-related, or force majeure reasons.

Where a significant change is required before departure, NOMO will inform the traveller as soon as reasonably possible.

9. Third-Party Providers

Certain travel services may be delivered by independent third-party providers.

Where necessary, NOMO may replace a supplier or service with a similar alternative due to availability, operational reasons, or circumstances beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, NOMO shall not be liable for:

• delays, interruptions, or cancellations caused by extraordinary circumstances beyond our reasonable control;
• loss, theft, or damage to personal belongings;
• missed connections, missed flights, or personal expenses caused by the traveller’s own acts or omissions; or
• indirect, incidental, or consequential losses, except where such limitation is not permitted by law.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer or travel law.

11. Personal Belongings and Damage

Travellers are responsible for their own luggage, valuables, travel documents, and personal belongings at all times.

Any traveller who causes damage to a hotel, vehicle, accommodation, venue, attraction, or other property shall be responsible for all related costs and charges.

12. Intellectual Property

All content on nomotravels.com, including text, branding, graphics, images, itineraries, and design elements, is owned by or licensed to NOMO and may not be copied, reproduced, or used without prior written consent.

13. Governing Law

These Terms are governed by the laws of Spain.

Any disputes shall be subject to the jurisdiction of the competent courts of Spain, without prejudice to any mandatory consumer rights that may apply.

14. Updates

NOMO reserves the right to update these Terms at any time.

Any changes will be published on this page and will become effective upon publication unless otherwise stated.

Contact

📧 operations@nomotravels.com
📞 +34 684 166 674