Privacy policy

PRIVACY POLICY

Last updated: June 10, 2026

NOMO operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you, the customer, with curated travel experiences and booking services. NOMO is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a booking, or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We collect personal information depending on how you interact with our Services, including:

Contact Information
Name, email address, phone number, billing details, and any information needed to manage your booking.

Travel Information
Travel dates, destination details, accommodation preferences, emergency contacts, and related trip data.

Payment Information
Payment method details, transaction records, and billing information (processed securely via Shopify and payment providers).

Account Information
Login details, preferences, and account settings.

Communication Data
Messages you send to us via email, forms, or customer support.

Device and Usage Data
IP address, browser type, device information, and interaction data with the website.

How We Collect Your Information

We collect personal information:

  • Directly from you (when you make a booking or contact us)
  • Automatically through the website (cookies and analytics tools)
  • Through Shopify and payment providers
  • From third-party service providers necessary for travel operations (such as accommodation and transport partners like TOPAZ TOURS)

How We Use Your Personal Information

We use your information to:

Provide our Services

  • Manage bookings and travel experiences
  • Process payments
  • Organize travel logistics
  • Communicate important trip information

Customer Support

  • Respond to inquiries
  • Resolve issues during booking or travel

Marketing & Communication

  • Send updates about your trip or future experiences
  • Provide promotional content (only where permitted)

Legal & Security

  • Prevent fraud or misuse
  • Comply with legal obligations
  • Protect our business and users

Sharing of Personal Information

We may share your personal information with:

  • Shopify (platform provider)
  • Payment processors
  • Service providers involved in delivering your trip (including TOPAZ TOURS and other travel partners)
  • IT, analytics, and customer support providers
  • Legal authorities when required by law
  • Business partners in case of restructuring, merger, or similar operations

Relationship with Shopify

Our store is hosted by Shopify, which processes personal data to provide and improve the Services.

Your data may be shared with Shopify and third-party providers located outside your country.

You can learn more about Shopify’s privacy practices here:
https://privacy.shopify.com/en

Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic and user behavior
  • Improve user experience
  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise your rights, contact us at:

📧 operations@nomotravels.com
📞 +34 684 166 674

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure.

International Data Transfers

Your data may be transferred outside your country, including to the United States and other jurisdictions where our service providers operate.

Children’s Data

Our Services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or your data, you can contact us at:

📧 operations@nomotravels.com
📞 +34 684 166 674
📍 NOMO – Andalucía, Spain